Please read these Terms and Conditions (“Terms”) carefully before using the afdhalhadiyah.com website (the “Website”) and placing any orders. By accessing or using the Website, you (“you” or the “Customer”) agree to be bound by these Terms. If you do not agree to all of these Terms, do not use the Website.
1. General
Operator: This Website is operated by Afdhal Hadiyah (“we,” “us,” or “our”), located in UAE.
Purpose: The Website is an online platform for the sale of silver jewelry, clothing, perfumes, and other related products.
Acceptance of Terms: Your use of the Website and any purchase of Products constitutes your unconditional agreement to these Terms.
Age Restriction: By using this Website and placing orders, you represent that you are of legal age in your jurisdiction to enter into binding contracts.
2. Products and Pricing
Product Descriptions: We strive to provide accurate descriptions of our Products, including materials, dimensions, colors, and scents. However, please note that colors may appear differently on different monitors, and slight variations may occur.
Pricing: All prices are listed in Dirhams or Dollars and are subject to change without notice. The price displayed on the product page at the time of purchase is the final price, excluding shipping fees and applicable taxes, which will be clearly displayed during the checkout process.
Availability: Product availability is not guaranteed. If a Product you have ordered becomes unavailable, we will notify you as soon as possible and offer you a full refund or a suitable alternative.
Errors: We reserve the right to correct any errors in pricing or product information and to cancel orders arising from such errors.
3. Orders and Payment
Order Placement: By placing an order through our Website, you are making an offer to purchase the Products in your order. All orders are subject to acceptance by us.
Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your offer.
Order Acceptance: Your order is accepted when we dispatch the Products to you and send you a shipping confirmation email.
Payment Methods: We accept payment methods like Cash on Delivery, Direct Bank Transfer, credit cards, debit cards, Apple Pay, etc. You agree to provide accurate and complete payment information.
Payment Security:We take reasonable measures to ensure the security of your payment information. However, we are not liable for any unauthorized access to or use of your payment details.
Taxes: You are responsible for any applicable sales tax, VAT, or other taxes as required by your location.
4. Shipping and Delivery
Shipping Information: We will ship the Products to the shipping address you provide during the checkout process. Please ensure that your shipping information is accurate and complete.
Shipping Costs: Shipping costs will be calculated based on your location, the weight and dimensions of the Products, and the selected shipping method. The shipping costs will be clearly displayed during checkout.
Delivery Times: Estimated delivery times are provided for your convenience and are not guaranteed. Delivery times may vary depending on your location, shipping method, and unforeseen circumstances.
Customs and Import Duties: For international orders, you may be subject to import duties, taxes, and other fees levied by your country’s customs authorities. These charges are your responsibility and are not included in the product price or shipping costs.
Risk of Loss: The risk of loss and title to the Products pass to you upon our delivery to the carrier.
5. Returns and Exchanges
Our Policy:We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange eligible Products within 30 days of receiving your order, subject to the conditions outlined in our separate https://afdhalhadiyah.com/return-policy/this is crucial – have a detailed separate policy.
Conditions for Returns and Exchanges: Typically, returned items must be unused, unworn, in their original packaging, and with all tags attached. Certain items, such as earrings for hygiene reasons, personalized items, perfumes if opened, may not be eligible for return or exchange.
Refunds: Refunds will be processed within 10 business days of us receiving the returned item and verifying its condition. Refunds will be issued to the original payment method. Shipping costs are generally non-refundable unless the return is due to our error.
Exchanges:Exchanges are subject to product availability. If the requested exchange item is unavailable, we will process a refund instead.
6. Intellectual Property
Website Content:All content on this Website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Afdhal Hadiyah or its licensors and is protected by copyright, trademarks, and other intellectual property laws.
Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the Website for personal and non-commercial purposes only.
Restrictions:You may not reproduce, modify, distribute, display, perform, or otherwise use any content from this Website without our prior written consent.
Trademarks: The afdhalhadiyah.com name and logo are trademarks of Afdhal Hadiyah. You may not use these trademarks without our prior written permission.
7. User Accounts (If Applicable)
Account Creation: You may have the option to create an account on our Website. You are responsible for maintaining the confidentiality of your account information, including your username and password.
Account Responsibility: You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
Account Termination: We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a breach of these Terms.
8. User Content (If Applicable – e.g., Reviews)
Content Submission: If you submit any content to the Website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Content Responsibility: You are solely responsible for the content you submit and represent that you have all necessary rights to do so. You agree not to submit any content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, or otherwise objectionable.
Content Monitoring: We reserve the right to monitor, edit, or remove any user content at our sole discretion.
9. Prohibited Conduct
You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website.
You agree not to attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website.
You agree not to interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available.
You agree not to use any robot, spider, scraper, or other automated means to access or collect information from the Website without our express written consent.
10. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS AND SERVICES OFFERED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR THE PURCHASE OR USE OF ANY PRODUCTS.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, OR THE PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCTS IN THE APPLICABLE ORDER.
12. Indemnification
You agree to indemnify, defend, and hold harmless Afdhal Hadiyah, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, your use of the Website, or your violation of any law or the rights of a third party.
13. Governing Law and Dispute Resolution
Governing Law:These Terms shall be governed by and construed in accordance with the laws of UAE, without regard to its conflict of law principles.
Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of the Website shall be submitted to binding arbitration in UAE, or subject to the exclusive jurisdiction of the courts located in UAE.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our https://afdhalhadiyah.com/privacy-policy/ and https://afdhalhadiyah.com/privacy-policy/, constitute the entire agreement between you and Afdhal Hadiyah with respect to your use of the Website and the purchase of Products and supersede all prior or contemporaneous communications and proposals, whether oral or written.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
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