At afdhalhadiyah.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. By using afdhalhadiyah.com, you consent to the practices described in this policy. This Policy is effective from April 20, 2025.
Information We Collect
We collect different types of information from you, depending on your interactions with our website:
1. Personal Information You Provide Directly:
* Contact Information: This includes your name, email address, phone number, and shipping/billing address, which you provide when creating an account, placing an order, or contacting us.
* Account Information: If you create an account, we collect your username and password.
* Payment Information: When you make a purchase, we collect necessary payment details, which may include your credit card information or other payment method details. Please note that we utilize secure third-party payment processors, and we do not directly store your full credit card information on our servers.
* Communication Data: Records of your correspondence with us, including emails and chat logs.
* Marketing Preferences: Information about your preferences for receiving marketing communications from us.
* Other Information: Any other information you voluntarily provide to us, such as through surveys or feedback forms.
2. Information We Collect Automatically:
* Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, device identifiers, and mobile network information.
* Usage Data: We collect information about how you use our website, such as the pages you visit, the products you view, the links you click, and the duration of your visit.
*Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including:
* Order Processing and Fulfillment: To process your orders, arrange for shipping, and provide you with order updates.
* Account Management: To create and manage your account, personalize your experience, and allow you to access your order history.
* Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.
* Payment Processing: To securely process your payments for purchases.
* Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
* Website Improvement: To analyze website usage, identify trends, and improve the functionality and content of our website.
* Security and Fraud Prevention: To protect our website and customers from fraud, unauthorized access, and other illegal activities.
* Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with third parties in the following circumstances:
* Service Providers: We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, shipping, marketing, data analysis, and other services necessary for our operations. These providers are contractually obligated to protect your information.
* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
* Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
* Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
* With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
Your Rights and Choices
You have certain rights regarding your personal information:
* Access and Correction: You have the right to access and update the personal information we hold about you. You can typically do this through your account settings.
* Data Portability: You may have the right to request a copy of your personal information in a portable format.
* Withdrawal of Consent: If you have provided consent for us to process your personal information, you have the right to withdraw your consent at any time.
* Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the emails or by contacting us directly.
* Cookies: You can manage your cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: afdhalhadiyah@gmail.com
Phone Number: +971567607831
Physical Address: United Arab Emirates, Sharjah, Central Souq, 2nd floor, infront of gents washroom.
Thank you for trusting afdhalhadiyah.com with your personal information. We value your privacy and are committed to protecting it.
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